Newrez My Loan Care In 2022

Newrez My Loan Care In 2022


The NewRez Loan Care Service is free to use and requires Internet access.

Simply visit to access your account and make a payment online now!

You will need to register with your Loan ID Number and your SSN. You will also need a valid email address.

Newrez My loan care

If you receive a monthly billing statement, please review the Transaction Activity section to see if any fees or charges have been imposed.

Any fees that were incurred can also be found under the payment history tab under your online account at

If you are unhappy with a fee, please contact the NewRez Loan customer service team.

Please have your account number on hand along with the date the fee was charged. Login (Customer Service Help)

New Rez Phone

  • Phone: 1-800-410-1091
  • Local Phone: Not found

Mailing Address

  • Mailing Addresses Loan Inquiry: LoanCare, LLC Attn: Consumer Solutions Department P.O. Box 8068 Virginia Beach, VA 23450
  • Payments: LoanCare, LLC P.O. Box 37628 Philadelphia, PA 19101-0628 Overnight Address: LoanCare, LLC 3637 Sentara Way Virginia Beach, VA 23452
  • Notices of Error/Information Requests: LoanCare, LLC Attn: Mortgage Resolution P.O. Box 8068 Virginia Beach, VA 23450

You can contact the NewRez customer service home loan team from Monday to Friday 8 AM – 10 PM Eastern Time, and Saturday 8 AM – 3 PM Eastern Time.

If you have issues with calling or sending a letter please check out the NewRez online FAQ that should answer most of your questions in the first place at

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Trouble making home loan payments?

You should contact HUD ASAP.

Please dial HUD’s Housing Counseling Agency Locator at 1-800-569-4287.

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